Order Status

Order Status

Welcome to the Order Status page at AlevaAura (https://www.alevaaura.com/).
Here, you can check the current status of your orders and get updates on shipping and delivery.

📦 How to Check Your Order Status

  1. Log in to your AlevaAura account.

  2. Go to the My Orders section.

  3. Click on the order you want to check.

  4. View the current status, shipping details, and tracking information.

🔄 Order Status Definitions

  • Pending: Your order has been received but not yet processed.

  • Processing: Your order is being prepared and packed.

  • Shipped: Your order has been shipped, and a tracking number is available.

  • Delivered: Your order has been delivered to the provided address.

  • Cancelled/Refunded: Your order has been cancelled or refunded.

📝 Tracking Your Shipment

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this number on the courier’s website to track your package.

❓ Issues With Your Order

If you notice any issues or delays with your order, please contact our support team with your order number:

📧 Email: info.aleva@gmail.com
🌐 Website: https://www.alevaaura.com/

Our team will assist you promptly to resolve any order-related issues.

Thank you for shopping with AlevaAura ✨ Your satisfaction is our priority.